Shipping & Delivery
What is my order status?
All in-stock orders are dispatched within 1-3 business days of order confirmation. Once dispatched, you’ll receive a shipping confirmation with tracking details, that you can follow through the carrier website or app. With this short processing time
Where do you ship from?
All orders are shipped from our warehouse partner in Sweden.
What countries do you ship to?
We strive to make our products available all around the world. Currently, we ship online orders across the EU (excluding Cyprus, Malta, Iceland and Åland), Norway, Switzerland, and the United Kingdom (excluding the Channel Islands). To check if we de
Can I change the address on my order?
As long as your order hasn’t shipped, we’re happy to help make edits. Please reach out to us at [email protected] for assistance. If your order has already been dispatched, we are not able to redirect the parcel or change any details, and recommend t
What if I didn't receive my order?
When checking out online, make sure all delivery details are correct to ensure your order arrives in the right place. If your tracking states the parcel has been delivered but you have not received it, please reach out to us with the details and we’l
How much is the delivery cost?
Shipping cost is calculated at checkout and based on delivery option, meaning standard or express delivery, and destination. For orders within the European Union, taxes are included in all product prices. *For orders outside of the European Union, cu
Do I have to pay duties and taxes on my order?
For orders shipping within the EU, Norway, Switzerland and the UK, no additional taxes or duties apply at checkout. Additional charges for customs and duties may be applied by local authorities in Norway and Switzerland. Please refer to your country’